My epic literature review based adventure turned toward reading a few articles on people, process, and technology. Sometimes that gets presented as a triangle shaped diagram. It is another framework that pulls forward from the 1990’s into the modern workplace. Some of that research begins to wade into the world of ITIL. My search is taking me all the way back to Leavitt’s diamond model from 1964. I’m not sure how it will all tie together at this point, but the models are interesting to think about and apply to the modern workplace.